Returns & Exchanges

We offer a 30 day return policy on goods purchased from our online store. Australian online orders over $99 qualify for a free return label. Australian orders $99 and under will need to be sent back using a courier of your choice. All returns need to be lodged using the return procedure below.

To qualify for return items must be in new and re-sellable condition including all product tags and packaging. We may refuse items that have signs of use or wear, so please confirm with customer service before sending an item back.

  1. Item(s) must be returned within 30 days of purchase; 30 starts from the date of arrival.
  2. Item(s) must be unworn and unused with the original tags, shoe boxes and packaging still intact.
  3. If returning an order using your own method(orders $99 and under), please make sure to include your return ID which you will receive via email once lodge using the return procedure below.

 

Return Procedure

To lodge your return please use the following link below:

Start a Return

Please note: Our retail stores cannot accept any returns or exchanges for purchases made online.